'Today when I launch the Spotify app, it keeps going on and offline constantly with an error code 4: 'No internet connection detected. Spotify will automatically reconnect when it detects an internet connection.' But my internet connection is fine. Any idea as to how to fix this error?'
- Jul 23, 2020 Reinstalling the app removes any downloads. Check if your Spotify app needs updating. Check if there's a problem with your SD card (if your device has one). Check the content's still available on Spotify. If your tracks won't stay downloaded to your device, we recommend reinstalling the app before downloading the tracks again.
- If you have any issues with the app, these steps can fix it: Restart the Spotify app; Log out and back in; Make sure the app is up-to-date; Check it’s not in Offline mode in settings.
And I've successfully played offline songs from my Playlist many times in the past. Yet, this morning even though my Spotify app was connected to my phone many or even most of my songs would not show as having ever been downloaded, nor would they play offline. So, I tried uninstalling Spotify and then reinstalling it. (Offline mode is most useful when you’re overseas because international roaming costs can be astronomical.) Here’s another reason to go offline: When Spotify is open and constantly streaming music from the cloud, it can drain your mobile device’s battery somewhat. Switching to Offline mode can help prolong the time between charges. You will need to sync a playlist so it available offline by clicking on the slider at the top of the playlist: It can take a while to sync, so give it a while to finish. Obviously the above screenshot is from Windows, but all the applications will have a similar way to sync a playlist for offline use.
And I've successfully played offline songs from my Playlist many times in the past. Yet, this morning even though my Spotify app was connected to my phone many or even most of my songs would not show as having ever been downloaded, nor would they play offline. So, I tried uninstalling Spotify.
Many Spotify users have had the same 'error code 4' problem when using Spotify. It typically appears if there's something wrong with internet connection. But most of the time, the error occurs even when the internet connection works just perfectly. If you unfortunately get stuck with the error code 4 on Spotify, simply try these 5 most popular solutions to get it fixed quickly.
Error Code 4 is one of the most common problems that Spotify users might encounter while launching Spotify desktop app on computer. Once it appears, there will be an error message displays on Spotify, saying 'No internet connection detected.' It's used to remind the users to check the internet accessibility in order to run Spotify properly.
Method 1. Fix Spotify Error Code 4 through DNS
In most cases, the Spotify error code 4 is caused by DNS server problem. Specifically, sometimes Spotify won't recognize the DNS server from your ISP provider. Then it cannot load the internet resources as expected. In order to fix the error code 4, you are suggested to switch from your ISP's to Google DNS, OpenDNS, or other big DNS servers. The process of changing DNS server on Windows and Mac are different however.
For Windows:
Step 1. Right click on network icon in the taskbar and choose 'Open Network and Sharing Center' option.
Step 2. Click the primary network connection (WiFi or Ethernet) under 'Connections'.
Step 3. Click on 'Properties', then double-click on 'Internet Protocol Version 4 (TCP/IPv4)'. If you using IPv6, you should choose 'Internet Protocal Version 6 (TCP/IPv6)' instead.
Step 4. Tick the option of 'Use the following DNS server addresses' and input the DNS addresses like below:
- Preferred DNS server: 8.8.8.8
- Alternate DNS server: 8.8.4.4
Step 5. Press 'OK' to apply the changes. Then relaunch Spotify to verify whether the Error Code 4 issue is fixed.
For Mac:
Step 1. Go to 'System Preferences' and click 'Network'.
Step 2. In 'Network' settings, click on 'Advanced...' and then 'DNS'.
Step 3. In 'DNS Servers' section, click '+' button to replace any listed addresses with, or add, the Google IP addresses at the top of the list:
Step 4. Click 'OK' to confirm. Reboot Spotify app and the Spotify error code 4 issue should be addressed.
Method 2. Change Firewall Settings to Fix Spotify Error Code 4
Sometimes, Spotify can't access the internet as it's blocked by your computer's firewall settings. To allow Spotify in firewall, you need to add Spotify to firewall exception list with the following steps.
For Windows:
Step 1. Open 'Windows Defender Security Center' from the taskbar by clicking the Shield icon.
Step 2. Click on 'Firewall & Network Protection' and then 'Allow An App or Feature through Windows Firewall'.
Step 3. Click 'Change Settings' button and scroll down to find 'Spotify.exe'. Tick the checkbox if it's not ticked yet. If you can't find Spotify app there, you should click 'Allow Other Apps' button to find it from 'C:Users(Your Username)AppDataRoamingSpotify folder' and add it to the firewall exception list.
Step 4. Click 'OK'/'Apply' to apply the modifications.
For Mac:
Step 1. Navigate to 'System Preferences' and click 'Security & Privacy'.
Step 2. Choose 'Firewall' option and click the lock icon at bottom left. Input your administrator password to unlock it so that you can make changes to firewall settings.
Step 3. Click 'Advanced' and then '+' button. You'll be directed to the 'Applications' folder where you can select Spotify app. Then click 'Add' button to allow incoming connections from Spotify on Mac.
Step 4. Click 'OK' to apply the changes.
Method 3. Allow Spotify in Antivirus Software Exception List
Like firewall, the anti-virus software on your computer could also block the startup of Spotify by mistake, for example, the NOD32 on Windows. So if you are using NOD32 anti-virus program and meet the error code 4 when starting Spotify, you should try the following steps to add Spotify app to exception list of NOD32.
Step 1. Open ESET Smart Security or ESET NOD32 Antivirus.
Step 2. Activate 'Advanced Setup' window. Then click 'Antivirus and antispyware' > 'Exclusions' > 'Add... '.
Step 3. Browse 'C:Users(Your Username)AppDataRoamingSpotify' and find 'Spotify.exe'. Click 'OK' to save the changes.
Method 4. Fix Error Code 4 on Spotify via Proxy Settings
To fix Spotify 'Error Code 4' issue, you can also simply modify the Proxy settings within the app in 3 steps only. Here's the tutorial:
Step 1. Launch Spotify desktop client on your computer. Go to 'Settings' window.
Step 2. Scroll down to find 'Show Advanced Settings' button and click on it.
Step 3. In 'Proxy' settings, click 'Auto Detect' and choose 'HTTP' from the drop-down list. Click 'Update Proxy' to apply the modification.
Method 5. Ultimate Solution: Reinstall Spotify App & Back Up Spotify Playlists
Normally, the Spotify 'error code 4' problem could be fixed with the above methods. But if unfortunately they all failed to resolve the error, you have to give the last try, that is, to uninstall and reinstall Spotify from your computer.
Before you removing Spotify app, you are suggested to make a backup of the whole Spotify music library in case there might be some unexpected error occurs. If you've subscribed to Spotify Premium, you can easily back up the Spotify music playlists by downloading them offline. But for free users of Spotify, to back up Spotify music offline, you'll need the help of TunesKit Spotify Music Downloader, an advanced Spotify downloading tool that can download and save Spotify songs as MP3 without Premium.
With TunesKit Spotify Music Downloader, all Spotify users can easily download and convert Spotify OGG Vorbis files to common MP3, AAC, WAV, FLAC, and more. It can also keep the lossless audio quality as well as ID3 tags, including title, album, artist, artwork, track number, genre, etc. Thanks to this smart tool, you'll be able to ultimately fix the Spotify offline error code 4 problem.
- Download Spotify music offline for free and premium users
- Convert Spotify songs to MP3, M4A, WAV, FLAC, etc.
- Keep lossless audio quality and ID tags
- Download Spotify tracks at 5X faster speed
Now let's get started to download Spotify music playlist as MP3 for offline listening with TunesKit Spotify Music Downloader.
Step 1. First of all, launch TunesKit Spotify Converter. Wait for a few seconds until it loads Spotify app. Then find the Spotify songs or playlists from Spotify store. Drag the title to TunesKit downloading window.
Step 2. Click 'Preferences' from top menu. Under 'Convert' section, set output profile by selecting format, channel, bit rate and sample rate.
Step 3. Now you can start to download Spotify songs offline as MP3 or other formats by clicking 'Convert' button. After conversion, you'll find the downloaded songs from history folder.
Final Words
All these solutions are supposed to fix the 'error code 4' issue on Spotify effectively. With the last method, you are able to solve the offline problem once and for all. Does any of them work for you? Or do you have better solution that is missing from this post? We'd like to hear your thoughts below.
Matt Smith is an amateur writer engaged in Tuneskit in 2013. He is a movie lover who write a lot of movie reviews for many websites and blogs.
You open Spotify to enjoy your favorite tracks, but to astonishment, realize that it isn’t working. Thankfully this is a temporary issue and can be addressed by following some quick fixes. To help, here is a list of seven possible solutions that are effective when Spotify stops working on your iPhone or iPad. Follow them from top to bottom, and let’s get your problem fixed!
1. Force Close Spotify and Re-Open It
Force closing the app and relaunching it eliminates several temporary problems. In case Spotify is stuck or not letting you scroll the list of songs or use the controls, it is advisable to quit and re-open it.
- On iPhone with Face ID, swipe up from the bottom of the screen and hold. On iPhone with the Home button, quickly double press it.
- From the app switcher, drag the Spotify app card up to quit it.
- After a few seconds, relaunch Spotify.
2. Check Your Internet Connectivity
Secondly, verify that your iPhone has an active Wi-Fi or cellular connection.
For this, open the Settings app and tap on Wi-Fi. Tap on an available network to connect to it.
Similarly, inside the Settings app, tap on Cellular and see to it that the toggle for Cellular Data is enabled. On this screen, let’s further ensure that mobile data isn’t disabled specifically for Spotify. To check this, scroll down the ‘CELLULAR DATA’ section and make sure Spotify’s toggle is enabled.
After performing one or both the above steps, open Safari and visit a webpage, if it loads, that means the device has working internet connectivity.
In case you are facing issues with Wi-Fi or Cellular data, check our detailed guide that helps you solve these.
3. Check Spotify Server Status
In rare situations, Spotify may not work globally, or there may be an outrage only in your region.
The easiest way to check is by visiting Spotify Status on Twitter. To know about the Spotify status in your particular region, visit sites like DownDetector. You may also search for ‘Spotify Server Status‘ on Google, Bing, or any other search engine.
4. Log Out and Log In Again
- Open the Spotify app and tap on Home, if not already. From the top right corner, tap on the Settings icon.
- Scroll down, tap on LOG OUT, and confirm.
- Now force close the app (explained above). Next, relaunch Spotify and log in using your credentials.
The steps above also help if you have recently upgraded to Spotify Premium, and it does not reflect or stops working correctly.
5. Restart Your Device
When you restart your iPhone or iPad, several small app issues and temporary software-level problems are repaired successfully.
If you are new to iOS, you may check our guide on restarting any iPhone or iPad model.
Note: If a simple restart is not good enough to solve your problem, learn how to hard reboot (or force restart) your iPhone.
6. Update Your Spotify App
With each update, Spotify tries to address existing bugs, polish the user experience, and introduce new features or changes.
It is a good idea to have the latest version of the app on your iPhone. To update, long press on the App Store icon and select Updates. Tap on UPDATE next to Spotify, if visible.
7. Uninstall and Reinstall Spotify App
Finally, if none of the above solutions work for you, it is time to have a Spotify’s fresh install. This involves uninstalling the app and reinstalling it. Please note that deleting the app will remove all the downloaded songs, as well.
From the Home screen, long press on the Spotify app icon and tap on Delete App → Delete.
Next, long press on the App Store icon and tap on Search. Type ‘Spotify‘ and tap on the download icon. After this, log in to the app, and it should work like a charm!
Signing Off
This is how you can successfully fix the problem of Spotify not working on your iOS or iPadOS device.
Spotify App Won't Play Offline Windows 10
Unfortunately, if nothing above helps, ask a friend or family member to log in to their Spotify account on your iPhone. If it works for them, that means there is some specific problem with your account. In such a situation, contact Spotify Care.
Everything working correctly now? It’s time to check some other fantastic Spotify related resources. Have a look.
The founder of iGeeksBlog, Dhvanesh, is an Apple aficionado, who cannot stand even a slight innuendo about Apple products. He dons the cap of editor-in-chief to make sure that articles match the quality standard before they are published.
Spotify Won't Play In Background
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